And I'm not quite sure where to start. It almost feels as if I've been in a fog the last few months. It litterally feels to me as if we were just in Laguna, and yet I have memories of September and most of October.
I asked Lisa last weekend if she was glad to have her Janette back, and a resounding yes escaped her mouth. I litterally could't process even simple things, while preparing for Scientific Assembly. I really only "broke-down" once. It was Saturday afternoon when DHL had lost one of my shipments and they told me they could probably get it to me Monday Afternoon. I lost it on the phone, sobbing I told the girl that wasn't going to work for me and that I HAD to have someone fix this for me. Poor customer service girl didn't even know what to make of me. I could hear the fear in her voice as she told me that she'd escalated as high as she could and that I should start calling back every hour till I got an answer. While waiting that first hour I called the conceirge and told them I was missing a box and that I needed to know the phone numbers of all the surrounding hotels so I could start calling them. At this point I'm pretty sure there was a big red sticky note at the front desk stating that I was high maintainance because I was in full swing of implementation. I had event books, and shirts and notes that had to be delivered upon check in and set on beds awaiting the guest. I had probably called down to conceirge about 20 times asking all sorts of questions, where's the closest office depot, if I needed to ship something how could I do that, could they find the 3 boxes...make that 4 that I had shipped to myself? It felt like every ten minutes I was calling them. so they waived their little conceirge wand and waala, my box appeared. I'm pretty sure that bell man was afraid to bring me the box for fear that I might kiss him. I was ever so thankful. So lesson one? Take the boxes on the plane with you, everything getting shipped is critical and you don't have time for the shipping company to lose it.
Somehow magically our booth came together. This booth that I designed materialized in 2 days to be just as incredible as I thought it would be. There's always room for improvement, but for what little knowledge I had going into this? I have to say I didn't do to bad. The real work started once installation was done. I had to set up demo stations, get invitations in order, make our booth look presentable and functional. To my staff I'm sure it seemed as if everything was just there, if only they knew the hours I spent pulling it all together.
Sunday night before the show I had this fantastic idea to get together for a "quick" dinner, get the "hows the weather" talk out of their systems and call it an early evening. Apparently I should have done my homework on the hotel resturant, which took 4 hours to eat at. And maybe I didn't know this because Lisa and I think that the spagetti factory is high end, but apparently at high end resturants, they all have "stories". The waiter starts out the night by saying "let me tell you a little about our philosopy" I personally hope their philosophy is one of cleanlness and cheapness....but oh no, its usually about how one bull sires all of the meat in the resturant (great...I'm eating someones babies) or how they buy all new food each morning and what ever is left over at night pretty much gets eaten by the staff (so what your telling me is that I should leave and come back to the party at midnight?) Don't get me wrong the food was great; but for someone that had to get up at 4 am the next morning (2am her time) 4 hours was a lot of time to spend at dinner.
Monday morning had the show open, I got everyone orientated in the new booth, introduced them to our new acquisition (which is a whole other story in and of its self) and left to complete my first press release. After what felt like forever, I finally got 100 copies of not only MedData's story; but also our investment corporations story. Got them laminated and headed back to the exhibit hall. Dropped some off at our acquisition (they had their own booth in the event that we didn't buy them). After the show I went over to the Sears tower to make final arrangements for our reception. Which lead to lesson #2. Check out your venue before you make arrangements. I guess I didn't realize that the Sears tower would have security. Like everyone has to check in at the front desk and their names have to be on a list to get in security.....hmmmm, not so cool since only 50 docs RSVP's and I was expecting somewhere around 150. The room was perfect, and the views were absolutely stunning; so really other than the glitch of security it was a perfect venue.
Tuesday was probably the most stressful day. All my bosses were in town (they got in the day before, but really didn't have time to visit the booth) plus all of our board members and people from our investment firm. Surprisingly they all really thought the booth was good. they liked the demo stations (that BTW, not one person used...ever) and they really liked that from the main entrance...one of the first things you saw was MedData's booth. Next year I plan to have more things to draw the people in. Food of some sort. There wasn't much food in the convention center; and the companies that did popcorn got A LOT of traffic. One of our new executives said that at one conference they had warm scones in their booth. The smell permiated the entire show floor and drew the people in like flies. In a booth our size, it's critical that people feel comfortable in our space. Plus, if we had food in our booth, it's likely I'd actually eat :)
Tuesday evening we had our reception, that started off INCREDIBLY slow. Lesson #3 - start the reception later. There are a lot of committee dinners, so people didn't start showing up until 8:30pm and technically our event was over at 9:30pm. Next year I'll start at 7:30pm and end at 11:30. That way we'll have more time to schmooze and it won't just be my people eating all the food. Which I ordered WAY too much of. So technically lesson 3 and 4 mixed into one. I finally fell into bed at 12:30am; after I told 2 of our board members and 2 of my staff that if I didn't go up to bed I was pretty sure my feet were going to fall off. Oh to be a man and to get to wear flats....that would be the life. Tuesday was a long hard day. But it was filled with wonderful compliments, and amazing conversation. I spent about an hour talking politics (one of my "favorite" subjects - with our newly acquired medical director and one of our board members who is from Austin, TX) While I'm good at sales support, I'm still not sure enough on my feet to have discussions with our clients. Most of the time I'm either quietly listening (I know...me...quite...) or talking about common ground - ie: kids. It was so nice to have an hour where I got lost in conversation.
Sadly Wednesday was our last day, and the day that I finally felt like I had figured it all out. I felt comfortable enough to talk to leads and figure out if they were a qualified lead. AND I got to break out the Wii and try it out. Which in retrospect was probably a bad idea because now I REALLY want a Wii. I'm a really good bowler on a Wii. And I say this with confidence; because the exhibitor next to us came over and said "I've never used a wii before, can I play?" He saw how many strikes I was getting and thought it was easy. HA! I'm just so good I make it look easy. Because he bowled something like 12 in 2 frames. It's sad for me to give them away :(
Thursday morning we finished getting our booth taken down, and can I just say, there is somethiing wrong with the fact that it took 2 8 hour days to put our booth up and only 3 hours to take it down. But it did give me some time to sight see. I didn't nearly get to see all I wanted, I hear that the Planetairum is amazing, and the field museum has the most complete T-Rex in exsistance, Navy pier is supposed to be absolutely amazing, and the Art Museum has the largest collection of van goughs (I think that was the artist) Sadly I really only had enough time to walk up the hancock tower and take a look around. It was amazing. Chicago is a beautiful city; and now I only wish that I could have been there on November 4th. What an absolutely amazing time to be there right now.
Coming home had to be the best. Even though we talked via Skype while I was in Chicago; nothing is like being near your child. And Stellanne has made my return even more special. She spent all of Friday afternoon attached to me at the hip. And she didn't prefer Lisa over me; which is a first. I truely think she missed me - which I was fearful she wouldn't. It seems that she changed so much while I was gone. She's really started to study faces. So you can ask her to show you her angry face and she scrunches up her face. Freakin cutest thing ever. She high-fives, and has started to climb the stairs.
We "shopped" daycare / nursery schools for Stellanne this week. Stellanne seems hopeful, all she really wanted was to get down from our chair and play with the other kids. Her mom's and Grammie may have a harder time letting her grow up. We settled on starting her at Kindercare December 1st. For right now it is a good fit. The Kindercare we are taking her to really has its act together. The "teachers" all have at least AA's and some of them have BA's. They have an substantal cirriculum (we went to one place that thought bubble chasing could be considered cirriculum) and selfishly, the kids get to do artwork, so that I'll have something to put on my fridge. When she's older we may consider a different place, such as montesorri, or a more developed pre-school. But for right now and for what we want for Stellanne (care, education and socialization) Kindercare is perfect. Plus I really liked the administrator. She was very straight forward and could answer my tough questions (Lisa even said I had reverted to my HR self) We did consider home daycare; but thought that we wanted something with more education - which really isn't he focus of a home daycare.
Saturday, Stellanne and I are going to go shopping for school clothes at Once Upon a Child....ie: clothes that can and will get trashed that I won't be angry over :) OH and we bought her her first pairs of shoes. A girl after my own heart she loved being in the shoe store. Although I have to say it was more because their were mirrors under stools so she could play peek-a-boo with herself.